Perfect your IT service management

Improve your organization by making Claric the heart of all IT management

What is IT service management?

IT service management (ITSM) is the implementation, management, and delivery of IT services, policies, and procedures to end customers.

Simply put, ITSM processes are how IT teams manage the end-to-end delivery of IT services to their clients. This includes all the processes included to plan, create, deliver, and support IT service requests.

a complete tool

What's Included

All these functions are available when using Claric to manage the IT in your organization

Asset Management

Get a complete overview of all the assets in your organization, including who has governance and who is impacted, where documentation is kept and all tickets concerning the asset.

Helpdesk and ticketing

Claric provides a complete helpdesk with a unique portal for your end users that logs their requests in trackable tickets which can be linked to the relevant users, assets, known problems, and much more.

Reporting and monitoring

By analyzing your data and using custom API’s Claric can process data and generate reports about things like: SLA, downtime, asset status, Impact analysis and more.

Client Testimonials

“By using Claric, our agents we're able to stay on top of billable assets out in the field which were unreachable. This caused our billable amount to increase by 20% within weeks of using Claric.”

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“Without the proper organization of our workstations, sometimes it took days to get to get the right person to fix something like a PC, now our employees simply log into Claric and create a ticket and get it fixed within hours!”

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“Simply amazing! Claric allows us to be completely transparant to our clients about our performance. This year we were able to show our clients we delivered on our SLA because of Claric.”

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Schedule a free consultation

Click on the button below to schedule a free consultation about how we can improve and help your organization